Contact our team

GamFirst support is available to help with questions, account-related issues, technical concerns, or general feedback. The team can assist with verification, deposits, withdrawals, bonus queries, and quick fixes for mobile or desktop access. Contact us any time via live chat, email or phone for practical, timely and secure help. At Gam First we also offer bilingual service where possible to better serve players across Canada. Our goal is clear responses and efficient resolutions so you can return to playing with confidence.

Department	Contact
Customer support	[email protected] • Live chat & email, immediate assistance
General enquiries	[email protected] • General account and billing questions, response within 24 hours
Affiliate enquiries	[email protected] • Partner programme and payments
Phone	+1 416 587 2391 • English & French
Working hours	Mon-Fri, 09:00-18:00 (ET)

Contact by email

Email is our preferred method for detailed requests, account issues, or any situation requiring documents or explanations. Please email [email protected] with a clear subject line and include up-to-date contact details, your account ID, and any relevant attachments so we can process your request quickly. Providing this information reduces delays and speeds up resolution.

Submit your enquiry

Name

<label for="email" style="font-size:14px;color:#111;">Email</label><input id="email" name="email" type="email" required placeholder="[email protected]" style="padding:10px;border:1px solid #ccc;border-radius:4px;font-size:14px;"/><label for="message" style="font-size:14px;color:#111;">Message</label><textarea id="message" name="message" required rows="6" placeholder="How can we help?" style="padding:10px;border:1px solid #ccc;border-radius:4px;font-size:14px;resize:vertical;"></textarea><button type="submit" style="background:#007acc;color:#fff;border:none;padding:10px;border-radius:4px;font-size:15px;cursor:pointer;">Send message</button>

Response Time

Our support team aims to respond quickly. Most inquiries are answered within one business day, and simple requests like account help or payment questions are often handled the same day. More complex issues, such as detailed account reviews or enhanced verification checks, may take longer depending on their nature. We appreciate your patience and will keep you updated throughout the process.

Feedback

We'd love to hear from you. Share feedback, suggestions or ideas to help improve the site. Our team reviews every message carefully and uses your input to refine features, promotions and the overall user experience. Whether it’s a bug report, a suggestion for a game or a payment question, your feedback helps us make the site better for players across Canada.